The recent Q Plates Sales Period in January 2022 highlighted opportunities for an improved purchasing process and the moderation of queue volumes. As such, PPQ have implemented a digital queue system to improve customer experience and ensure a fair purchasing opportunity for all customers.
Articles in this section
- Can I call the PPQ Call Centre during an active Sales Period to assist with Q Plates purchases if experiencing issues?
- How will the digital queue work?
- Why will I enter a digital queue to purchase?
- Can I purchase Q Plates at a car dealership?
- Can I go to my local Department of Transport and Main Roads Customer Service Centre to purchase Q Plates?
- Can I buy Q Plates over the phone during a Sales Period?
- Where can I buy Q Plates during the Sales Periods?
- Why is layby not available?
- Can I hold Q plate combinations or lodge an expression of interest for upcoming releases?
- How can I find out about Q Plate Sales Periods?