The PPQ Customer Service Centre (136 356) are available in business hours before, during and after Q Plates Sales Periods to assist with process enquiries. Please note, PPQ cannot assist with purchasing issues during or after a Sales Period. PPQ encourages customers to ensure they understand the process and check their details (CRN, correct spelling of customer names in the system; valid credit card details etc.) before entering the digital queue.
Articles in this section
- Can I call the PPQ Call Centre during an active Sales Period to assist with Q Plates purchases if experiencing issues?
- How will the digital queue work?
- Why will I enter a digital queue to purchase?
- Can I purchase Q Plates at a car dealership?
- Can I go to my local Department of Transport and Main Roads Customer Service Centre to purchase Q Plates?
- Can I buy Q Plates over the phone during a Sales Period?
- Where can I buy Q Plates during the Sales Periods?
- Why is layby not available?
- Can I hold Q plate combinations or lodge an expression of interest for upcoming releases?
- How can I find out about Q Plate Sales Periods?
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