How long can I hold a Layby for?
PPQ offers a convenient four (4) month layby for total order amounts of up to $1900, and seven (7) months for orders in excess of $1900. The date the deposit is received by PPQ becomes the Layby commencement date. The Layby Agreement, terms and conditions must be accepted to apply for a Layby online, and a copy of this Layby Agreement will be emailed for your reference on receipt of the deposit. If the Layby is not applied for online, the emailed Layby Agreement must be returned fully completed to PPQ within ten (10) days of the commencement date.
How do I Layby a personalised plate online?
Simply click Create A Plate® to select your combination, background and sizes. Choose the Layby Plate option at the end, confirm your details and pay your deposit securely online. An email will be sent to you detailing alternate payment methods and your account details should you wish to continue paying your instalments online. Please note that the combination may not be reserved until a deposit is received. Ongoing payments must be made at least once every 28 days, which is your sole responsibility.
How do I pay?
Deposits and all ongoing payments can be made securely online using your unique account details which will be emailed to you when you request a Layby. Payments can also be made over the phone by calling 136 356 using MasterCard, Visa or American Express cards. Alternatively payments can be made via the post by cheque or money order, or in person with cash at the PPQ office. Payments cannot be made by direct debit or BPAY, nor at Department of Transport and Main Roads Customer Service Centres or Queensland motor dealers. Receipts will be emailed to your nominated email address, each one containing a summary of the Layby as it currently stands.
If you have submitted an application for a Layby, you will have received an email with your account and login details. If you have not received an email or have forgotten your login details, select the 'Forgot Password' option.