PPQ Help Desk
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Auctions
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General
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Can I trade in another valuable plate for an auctioned plate?
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Will I be notified when I am outbid on a lot I have a current bid on?
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How will winners of lots be notified?
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Is there a maximum bid per lot?
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Will we find out what plates will be for sale in advance/When do we find out what combinations will be for sale?
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What if I experience difficulties during an auction? Can I call PPQ?
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What is a refresh period?
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How do I store my payment options on my account?
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How do I register to bid on PPQ Auctions?
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Can I make bids on a lot at a motor dealership?
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Where can I bid outside of PPQ’s Auction Periods?
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How many lots can I place a bid on?
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What is a lot?
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What are the payment options to pay for my lot?
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Can I purchase Q Plates directly through PPQ?
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Can I go to my local Department of Transport and Main Roads Customer Service Centre to bid on a lot?
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What is the reserve amount for a lot?
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How long does delivery take once I have won my lot?
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Can I change my mind after winning a lot?
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I don’t know my CRN, how do I find it?
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I am from interstate, can I place a bid in PPQ’s auctions?
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Can I layby my lot?
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How do I register to hear more about PPQ auctions?
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How do PPQ Auctions work?
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Can I auction off my own plates?
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How often do PPQ plan to run Auctions?
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Why have Q Plates sales period stopped?
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Can I trade in another valuable plate for an auctioned plate?
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Motor Dealer
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Quick Download Links
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Ordering and Delivery
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Buying and Selling
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Q Plates
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General
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Can I purchase Q Plates at a car dealership?
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Can I go to my local Department of Transport and Main Roads Customer Service Centre to purchase Q Plates?
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Why is layby not available?
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Can I hold Q plate combinations or lodge an expression of interest for upcoming releases?
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How do I get a Q Plate box and certificate?
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I don’t know my CRN, how do I find it?
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I am from interstate, how can I buy Q Plates?
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How long does delivery take?
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Can I purchase Q Plates at a car dealership?
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Designs & Sizes
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Plate Types
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General
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Why isn't the design I want available?
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Can I convert my motor vehicle plates to motorcycle?
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What sizes are available for personalised plates?
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How do I attach my Colour/Theme plates?
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Can my vehicle have personalised plates?
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What do I need to know about Retro and Customised plates?
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How do I create a USA Regular sized plate?
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I have a Classic Euro plate, can I change the size?
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Why isn't the design I want available?
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Price & Payment
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Combinations
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Replacing Plates
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Attaching & Removing
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Accessory & Bikes
Community
Ask the Community
How does it work?
Unsure what is involved in purchasing a plate? Check out the videos below.